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Home :: How to order

How to order


You can purchase items directly from our fully secure online shop by credit or debit card anytime 24 hours a day 7 days a week. An automatic email confirmation will immediately be sent to you to let you know that we have received your order. This will include an invoice. In the unlikely event that an item is out of stock we will inform you what the timescale is likely to be.

Your details are stored on our secure database in accordance with the Data Protection Act of 1998. All payments process through Sage Pay are also kept secure at all times and comply with the Payment Card Industry Data Security Standard (PCI DSS).


You can phone us on: 020 8309 7744 Monday to Friday 9am-6pm and pay by credit or debit card. We accept Visa, Visa Debit, Visa Delta, Visa Electron, MasterCard, Solo and UK Maestro.


Orders can be faxed to us on 020 8309 5177 giving all the required information and method of payment. Please also give us a contact telephone number so that any enquiries regarding your order can be dealt with immediately. For your convenience, we are happy to fax you a reply.


You may post your order to us at :

Climair UK Ltd
197 Days Lane 
DA15 8JX

Please make cheques etc. payable to Climair UK Ltd. Your order will be despatched as soon as your cheque has cleared through the normal banking procedure (approximately 4-5 working days).

Visit our Shop

You are always welcome to visit our shop in Sidcup Kent and see our range of Climair products. The shop is open from 9am to 5pm, Monday to Friday.

Please phone to check stock and availability beforehand.

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Climair UK Ltd
197 Days Lane, Sidcup. Kent. DA15 8JX

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Unfortunately we must mention that it is a crime to use a false name or a known invalid credit card to order. Anyone caught wilfully entering an erroneous or fictitious order will be prosecuted to the full extent of the law.